MOOD LDN – Privacy Policy
Last updated: 23rd April 2026At MOOD LDN we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and offerings.

1. Who We Are
MOOD LDN is a coaching and meditation membership platform offering digital programs, live sessions, events, and community experiences.If you have any questions about this policy, you can contact us at: lauren@moodldn.co

2. What Information We Collect
We may collect and process the following data:Personal Information Name, Email address, Payment details (processed securely via third-party providers)Account & Usage Data Information you provide when joining programs, memberships, or mailing lists Participation in sessions, challenges, or events Messages or communication with us Technical Data IP address Browser type and device Website usage data (via cookies/analytics tools)

3. How We Use Your Information
We use your data to:Provide access to our programs, memberships, and services Process payments and manage your account Send emails (including updates, newsletters, and offers)Improve our content, services, and user experience Maintain the safety and integrity of our platform We only use your data where we have a lawful basis to do so, including:Your consent Contractual necessity Legitimate business interests

4. Marketing Communications
If you opt in, we may send you emails about:MOOD memberships and programs Events, retreats and workshops, Content, insights and updates, You can unsubscribe at any time using the link in our emails.

5. Sharing Your Data
We do not sell your personal data.We may share your data with trusted third-party providers who help us operate our business, including:Payment processors (e.g. Stripe, PayPal)Email platforms (e.g. Flodesk)Hosting and platform providers (e.g. Squarespace, Circle)Analytics tools (e.g. Google Analytics). These providers only process your data on our behalf and in accordance with data protection laws.

6. Data Storage & Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.Your data is stored securely via our third-party platforms and systems.

7. Your Rights (GDPR)
Under UK and EU data protection laws, you have the right to:Access the personal data we hold about you Request correction of inaccurate data Request deletion of your data Object to or restrict processing Withdraw consent at any timeTo exercise any of these rights, please contact us at: lauren@moodldn.co

8. Cookies
We use cookies and similar technologies to:Improve your browsing experience Analyse website traffic Understand how users interact with our site You can control cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to external sites.We are not responsible for the privacy practices of those websites.

10. Changes to This Policy
We may update this Privacy Policy from time to time.Any changes will be posted on this page with an updated revision date.

11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact: lauren@moodldn.co MOOD LDN